Last year I had a joyous experience making a purchasing decision. Each time I met with my salesman Sayid, he made me feel as if I was his only client. He was prepared for our many meetings. Even after my brand-new carpets were installed and the furniture was back in place, he stayed in touch, sending a token gift, and calling a week later to see if I was still happy with my color selection.

When the going gets tough, the tough gets going
No matter how rough the wind is blowing
Going, going, going
The tough get going
Just like Fearless Fish

Are skills innate or learned? As an identical mirror-image twin, this question has always interested me. There is so much online that argues one way or the other. 

This has been a blog topic idea for a while, and well, I’ve procrastinated writing it. Other priorities always seem to get in the way.